Knowledge Base

Getting ready for your Tute lesson

• Hardware and Internet Connection Requirements
• Your internet connection

Audio / Sound Setup

• Configuring your headset settings
• Choosing your headset - What are your options?

Live lesson Issues

• In Lessons - 'My Webcam Is Not Working'
• Download our Remote Support Client [ Anydesk ]
• In Lessons - There is a noticeable delay between the video and audio [ Sync Issues ]
• In Lessons - 'My screen keeps freezing' / 'The presentation slides are unresponsive'

Guides and FAQ's

• Changing Language Settings for Lessons
• Cache Clear for Microsoft Teams
• IT Testing Guide
• Reinstalling Device Drivers
• How To Update Device Drivers
• Converting Powerpoint Presentations to PDF's prior to Lesson Upload

See all 11 articles

Technical Documentation for Network Admins

• Updated IT Requirements for the new version of Tute (October 2022 release)