Knowledge Base

Getting ready for your Tute lesson

• Your internet connection

Audio / Sound Setup

• Configuring your headset settings
• Choosing your headset - What are your options?

Live lesson Issues

• Download our Remote Support Client [ Anydesk ]
• In Lessons - There is a noticeable delay between the video and audio [ Sync Issues ]
• In Lessons - 'My screen keeps freezing' / 'The presentation slides are unresponsive'

Guides and FAQ's

• Accessing your shared Tute folder and files
• How to access and add 'Tute Teachers' SharePoint library on your Tute OneDrive
• A Users Guide to Getting The Best Out of Tute
• Cache Clearing for Google Chrome & Microsoft Edge
• Resetting your students' password
• Requesting a Password Reset

See all 7 articles

Technical Documentation for Network Admins

• Updated IT Requirements for the new version of Tute (October 2022 release)