Knowledge Base

Getting ready for your Tute lesson

• Your internet connection

Audio / Sound Setup

• Configuring your headset settings
• Choosing your headset - What are your options?

Live lesson Issues

• Download our Remote Support client
• There is a delay between the video and audio
• My screen keeps freezing / the presentation slides are stuck

Guides and FAQ's

• Resetting your students' password
• Requesting a password reset
• Clearing Cache In Chrome
• A Users Guide to Getting The Best Out of Tute

Technical Documentation for Network Admins

• Updated IT Requirements for the new version of Tute (October 2022 release)
• Requirements and Testing information for Tute online lessons